Privacy Policy
Last updated: 29 September 2026
This Privacy Policy explains how Veitkopis collects, uses, discloses and protects your personal information when you contact us, visit our website or take part in our dining and events. We’re committed to handling your information carefully and in line with applicable Australian privacy requirements.
Who is responsible for your information
Veitkopis, located at 121 King William Street, Adelaide SA 5000, Australia, is responsible for the personal information described in this policy. If you have any questions, you can reach us by phone on +61 8 1266 8917 or by email at info@veitkopis.org.
Information we collect
Depending on how you interact with us, we may collect:
- Contact form information, such as your name, email, phone number and message
- Restaurant enquiry details you provide
- Event registration information, including your selected event and number of guests
- Reservation-related information where applicable
- Payment-related information where you pay for an event or booking (processed by our payment providers, not stored in full by us)
- Technical website data, such as your general location, browser type and pages visited, collected through cookies and similar tools
Why we collect it
We use your personal information to:
- Respond to enquiries and provide customer support
- Manage restaurant reservations and administration
- Administer event registrations and confirmations
- Communicate with you about your booking or enquiry
- Send marketing or updates only where you have consented, or where otherwise permitted
How long we keep it
We keep personal information only for as long as we need it for the purposes described above, or as required to meet legal and business obligations, after which it is securely deleted or de-identified.
Service providers
We may share limited information with trusted service providers who help us operate, including:
- Payment providers, where you make a payment
- Website hosting and technical providers
- Communication and booking tools
These providers may only use your information to provide their services to us. Some may store or process data overseas; where that occurs, we take reasonable steps to ensure your information is handled appropriately.
Data security
We take reasonable steps to protect your personal information from misuse, loss and unauthorised access, disclosure or modification. No system can be guaranteed completely secure, but we work to keep your information safe.
Accessing and correcting your information
You can ask us to access or correct the personal information we hold about you at any time. Contact us using the details above and we’ll respond within a reasonable period.
Making a privacy complaint
If you have a concern about how we’ve handled your information, please contact us first so we can try to resolve it. You may also raise your concern with the relevant Australian privacy authority.
Minors
Our website and events are intended for adults. We don’t knowingly collect personal information from children. If you believe we have, please contact us and we’ll take appropriate steps.
Changes to this policy
We may update this Privacy Policy from time to time. The current version, with its “Last updated” date, will always be available on this page.
Cookie information
Cookies are small text files placed on your device when you visit a website. They help the site work properly, remember your choices and understand how the site is used.
Why we use cookies
We use cookies to keep the website functioning, to remember your preferences, to measure how the site performs, and — where applicable — to support relevant content.
Necessary cookies
These cookies are essential for the website to work, enabling basic functions like page navigation and secure areas. The site cannot function properly without them.
Preference cookies
These remember choices you make, such as your language or region, so the website behaves the way you expect on future visits.
Statistics and analytics cookies
These help us understand how visitors use the site by collecting information anonymously, so we can improve how it performs.
Marketing cookies
Where used, these help show content and messaging that may be more relevant to you.
Unclassified cookies
Occasionally, cookies are still being categorised. These are cookies that we, or our providers, are in the process of classifying.
Managing your cookie preferences
You can accept or decline non-essential cookies, and change your choices at any time, through the cookie banner and cookie preferences interface on our website.
Contact
For any privacy question, contact Veitkopis at 121 King William Street, Adelaide SA 5000, Australia, on +61 8 1266 8917, or at info@veitkopis.org.